Mastering Design Thinking

This design thinking course is designed with practitioner approach to help participants learn standard practices of Design Thinking and Problem Solving and prepare for internationally recognized Design Thinking Certification.

Learn Design Thinking Certification effectively with instructor-facilitated methods and tools like case studies, brainstorming, individual and group assignments, spot quizzes and projects, field visits, Games, warm-ups, icebreakers, videos and role-plays.

  • 20 hours of instructor-led training on weekend /weekdays
  • Hands-on training using 5 industry-based projects and assignment
  • Access to Design Thinking Certification Body of Knowledge in the form of E-Book
  • Access to games demonstrating the implementation of Design Thinking Tools
  • Facility for online examination anytime within the course duration
  • Design Thinking Master Certification to candidates successfully completing all requirements

The primary goals of the Design thinking course is to teach the application of design thinking in peoples’ lives and to generate user-centric and innovative ideas to solve the problems. The purpose of the design thinking course is to make the practical use of design thinking in every stage of the problem. The design Thinking Course also helps people to initiate new work culture with a user-centric approach of 5 major stages of the problem-solving.

The process of Design Thinking Certification is basically divided into five stages. There is no perfect order for performing those methodologies. Empathize, Ideate, Define, Test, Prototype are the principal methodologies applied by design for while using Design thinking in practical cases.

Steps Tool 1 Tool 2 Tool 3
Empathize Zoom Typeform Creatlr
Ideate Idea Flip Session Lab Storm board
Define Userforge Make My Persona Smaply
Test PingPong UserTesting HotJar
Prototype Pop Boords MockingBird


Design Thinking itself might look like a tool, but it is not that. The process of Design thinking is basically divided into five stages. There is no perfect order for performing those methodologies. Empathize, Ideate, Define, Test, Prototype are the principal methodologies applied by design for while using Design thinking in practical cases.

Module 1 — Introduction:

About design thinking and designers, design principles, design thinking methodology, and other associated frameworks

Module 2 — Design thinking strategy and capability:

Build design thinking strategy and capability (structure, culture, skills, process) in an organization to define the organization’s design journey

Module 3 — Explore:

Discover challenges, interpret through empathy study, understand various tools of empathy study and perform a risk assessment

Module 4 — Ideate:

Generate ideas, shortlist a workable solution, perform a risk assessment

Module 5 — Create:

Develop prototypes of a big idea, get feedback, perform financial analysis of the solution and risk assessment

Module 6 — Evolve:

Track success and scale the solution

Module 7 — Design for services:

Product vs services, service development, and experience lifecycle.

As the term Design thinking consists “Design” in it, doesn’t mean theta this is exclusively for the designers. Design thinking has its multiple uses in art, culture, literature, music, engineering and even in business. Then one must be curious about, then why design thinking is so special?

The most unique and noticeable part of the term or the concept is that it helps us to work systematically to innovate, learn, teach and also apply the human-centered techniques whole solving problems differently.

Most of the more prominent brands in the history including Apple, Google, Samsung and others have adopted the idea of Design Thinking, and the idea is also being taught worldwide in most of the renowned schools including Stanford and Harvard.

The use of Design thinking is multiple in the current scenario. Most of the businesses use the idea differently and mostly they have three to seven steps. However, whatever be the variant of Design Thinking, they are all the same in the core.

The majority of the organizations use the five steps of the process, which include Empathies, Define, Ideate, Prototype and test. Well, the five stages we talked about are not sequential all the time. There is no specific order for the same.

Design thinking is considered to be a powerful tool while solving various problems in multiple departments. A person with the Design Thinking job responsibility helps in keeping up the processes of an organizational track. The design team makes sure that they analyze and view the results of every step of the company process.

Employees, freelancers, designers and everybody can be trained with the process idea and can implement it further within an organization. It is a problem-solving approach which assesses the most known and collective aspects of problem-solving and also identifies more external factors to contribute towards the elements of the problem.

The Design Thinking certification course is ideal for individuals or organizations who need to improve the efficiency of businesses and industrial processes to bring our best products for their customers. The course is best suited for:

  • Research and development leaders and managers
  • Projects leads and managers
  • Product managers and Product Analyst
  • UI & UX Designer and Developers
  • Agile coaches
  • Sales and marketing professionals
  • Business analysts
  • Design and innovation enthusiasts/practitioners
  • Professional designers
  • Educators, Entrepreneurs & Consultants
  • Anyone interested in learning about Design Thinking

About Course Advisor

Christopher San Jose Service Delivery Manager at Omniquest INC

He is Enterprise Coach / Trainer / Consultant for Business Excellence, Agile / SAFe, Design Thinking. Close to 20 years’ experience in Strategy Management, Business Excellence, Agile coaching, Six Sigma & Lean Enterprise, Innovation / Idea Management implementation and training delivery.

He has displayed Exemplary Leadership and Behavioural skills training capabilities for conducting sessions across the globe for employees of different Levels, Tenure and Job functions, He is able to utilise his Leadership skills and knowledge in his coaching discussions with Executives for asking the right questions at the right time to steer them towards achieving their desired goals, evident from the testimonials.

He is Bachelor of Engineering (Manufacturing Processes & Automation) from Netaji Subhash Institute of Technology, New Delhi. 
  • SPC4 (SAFe Program Consultant 4.6), Scaled Agile Academy
  • Lead Auditor ISO 9001:2015 (Intertek)
  • Certified Master Black Belt from Infosys
  • Certified Six Sigma Black Belt (Lic no.: 6142; 2007, 2010,2013,2016)
  • IBM Certified Lean Coach, 2011
  • IBM Certified Lean Master, 2012
  • Moresteam IBM University Six Sigma Black Belt Certification
  • Certified Scrum Developer (Cert no: 72063)
  • Certified Scrum Master (Cert no: 76017)
  • Certified Scrum Product Owner (Cert no: 82980)
  • Certified Kanban Management Professional – Lean Kanban University (UK)


Why choose ISEL as your preferred training partner

  • A company run by the renowned and Award winning team. Member of the company is awarded prestigious awards. All members are IIT & IIM alumni and have done remarkable work in the field of education.
  • Our proven training and coaching methodology have set us apart from the competition. We focus on delivering up to date and complete knowledge to our learners. For the same, we have started One 2 One learning method under Trainer At Home mode of learning.
  • 65+ Countries: Our proven training methodology is available all around the globe. Our courses have met the satisfaction of individuals as well as corporate across countries that include US, APAC, Middle East, India, and Europe. The training courses are globally recognized and are prepared to keep in mind the International education standards.
  • 100+ certified world-class instructors: Our large faculty of experienced trainers are industry practitioner and have served a dignitary position in global MNCs. The knowledge imparted by faculty is highly practical and world class.
  • Global Accreditations: Courses provided are aligned with globally renowned names like Project Management Institute of USA, American Society of Quality USA, Scrum Alliance, APMG, EC Council, GARP, CompTIA, IIBA, AXELOS, (ISC)²® and others.
  • Service: ISEL Global believes and continuously strives for the highest customer satisfaction level. We offer post assistance service to our clients for 6 six months after they complete their training. We continuously guide our client for career enhancement.
  • 500+ Organizations: We have satisfactorily met the requirements of over 500 organizations, and they include some of the popular names such as TCS, Wipro, Cognizant, BOA, Times Group, Samsung and many others.
  • 150+ Courses: We provide cutting edge solutions through a variety of training formats (Classroom, At Home, and Online). Our customized training course is available across multiple business units including Project Management, Quality Management, Agile Management, IT and IT Security, Big Data, technology and a lot more.

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