The Certified Quality Manager (CQM) certification is designed for professionals who lead and drive process improvement initiatives across both service-based and industrial organizations. These initiatives may have a regional or even global reach, making the role of the CQM vital to sustainable business success.
CQM certified individuals, also known as Certified Organizational Excellence Managers (COEM), are trained to guide and support team efforts in enhancing customer and supplier relationships. They play a key role in strategic planning and its successful deployment while developing effective measurement systems to track and promote organizational improvement.
Certification as a Quality Manager is not only a mark of professional competence but also a powerful tool for career advancement. Certified Quality Managers are expected to lead projects that align with an organization’s strategic goals, inspire and evaluate team members, and manage both projects and human resources with efficiency and foresight.
Additionally, they must possess strong analytical skills to assess financial performance, identify and manage risk, and apply knowledge management techniques to solve complex organizational challenges.
With CQM, professionals demonstrate their commitment to excellence, leadership, and continuous improvement in quality management.
Global Recognition of Your Certification
- CQM curriculum and certification Accredited by The Council For Six Sigma Certification, USA
- Certification Accredited by International Quality Federation, USA
- Training aligned and acknowledging the BOK of the American Society For Quality, USA
- Certification recognized and accredited ISO 17024 & 9001:2015 Standards
- Certification Accredited by American Board, USA
- Certification Accredited by UKAC, United Kingdom
Day 1: Introduction to CMQ Certification and Course Overview
- Quality Management Fundamentals
- Quality and Global Competitiveness
- Quality Management, Ethics, and Corporate Social Responsibility
- Quality Culture: Changing Hearts, Minds, and Attitudes
- Strategic Management: Planning and Execution for Competitive Advantage
- Partnering and Strategic Alliances
- Customer Satisfaction, Retention, and Loyalty
- Employee Empowerment
Module 2: Leadership and Team Dynamics
- Leadership and Change
- Team Building and Teamwork
- Effective Communication
- Education and Training
- Overcoming Politics and Negativity
- Conflict in the Workplace
- ISO 9000 and Total Quality: The Relationship
- Overview of Total Quality Tools
Module 3: Quality Improvement Techniques
- Problem Solving and Decision Making
- Quality Function Deployment
- Optimizing and Controlling Processes through Statistical Process Control
- Continual Improvement Methods with Six Sigma, Lean, and Lean Six Sigma
- Benchmarking
- Just-in-Time/Lean Manufacturing (JIT/Lean)
- Implementing Total Quality Management
- Review and Practice Exercises
- Q&A Session
The benefits of CMQ certification include:
Enhanced Career Opportunities: CMQ certification opens doors to a wide range of career opportunities in quality management across various industries.
Professional Credibility: Holding CMQ certification demonstrates a commitment to excellence in quality management and enhances professional credibility among peers, employers, and clients.
Skill Development: The certification process equips individuals with advanced skills and knowledge in quality management, including problem-solving, strategic planning, and process improvement techniques.
Global Recognition: CMQ certification is recognized internationally, allowing certified professionals to pursue opportunities in both domestic and global markets.
Competitive Advantage: Certified Quality Managers gain a competitive edge in the job market by showcasing their expertise and proficiency in quality management practices.
Networking Opportunities: Certification provides access to a community of like-minded professionals, facilitating networking and collaboration in the field of quality management.
Increased Earning Potential: CMQ certification often leads to higher earning potential, as certified professionals are valued for their specialized skills and expertise.
Organizational Impact: Certified Quality Managers can drive organizational success by implementing effective quality management strategies, leading to improved processes, customer satisfaction, and overall performance.
Personal Growth: Pursuing CMQ certification allows individuals to continually expand their knowledge and skills in quality management, fostering personal and professional growth.
Contribution to Quality Culture: Certified professionals play a crucial role in fostering a culture of quality within their organizations, leading to sustained improvement and excellence.
Individuals who should consider pursuing the CMQ (Certified Manager of Quality) course include:
Quality Professionals: Quality managers, engineers, analysts, and coordinators seeking to enhance their skills and advance their careers in quality management.
Business Leaders: Executives, directors, and managers responsible for driving organizational performance and implementing quality initiatives.
Project Managers: Professionals overseeing projects focused on quality improvement, process optimization, or strategic planning.
Operations Managers: Those involved in managing operations and seeking to streamline processes, reduce waste, and improve efficiency.
Quality Assurance Personnel: Individuals responsible for ensuring compliance with quality standards and regulations within their organizations.
Continuous Improvement Practitioners: Professionals committed to fostering a culture of continuous improvement and implementing methodologies such as Six Sigma and Lean.
Anyone Interested in Quality Management: Individuals from various industries who recognize the importance of quality management and wish to acquire relevant knowledge and skills.
Career Changers: Individuals looking to transition into roles related to quality management and seeking to gain the necessary qualifications and expertise.
Overall, the CMQ course is suitable for anyone aspiring to excel in quality management and contribute to organizational excellence.
On successful completion of the course and course requisites, the candidate will receive Internationally recognized Certified Manager of Quality / Organizational Excellence Certification.
Certified Manager of Quality / Organizational Excellence is approved and accredited by CSSC, American Board, IQF USA & UKAC UK.
This course offers the Certification Validation Tool for Employers
Your CMQ/OE Certification Validation Tool can be used by employers, clients, and other stakeholders to validate the authenticity of the CMQ/OE Certification you have received. Using the program code located on your certified CMQ/OE certification, one can see all your training and certification details online.
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